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QUICK HELP

  1.  PAYMENT
  2.  DELIVERY
  3.  REFUNDS & DAMAGES
  4.  CANCEL ORDER
  5.  TERMS & CONDITIONS

 

1. PAYMENT

  1.  Please ensure your email address is correct as this is where your order confirmation will be sent.
  2.  Upon selecting “Complete Order” you will be taken to the bank secure payment pages.
  3.  Once payment has been processed you will be taken back to the «Greenblu» on-line Store website.
  4.  A confirmation email will be issued by the assistant. Please keep this in a safe place.

 

2. DELIVERY

  1.  Deliveries can only be made to Greece. Please call us directly for deliveries to other countries.
  2.  A standard delivery charge is added to every order. Orders over 50.00€ are delivered free of charge.
  3.  We can only deliver to one single address. Orders cannot be split.
  4.  We aim to deliver all orders within (5) five working days. Deliveries are only made Monday-Friday between 9 am and 6 pm.
  5.  A third party courier company is used to deliver orders on our behalf. A signature for delivery is required so please ensure someone is available to receive the order.
  6.  Orders will not be left to third parties, such as neighbours.

 

3. REFUNDS & DAMAGES

  1.  Please call us directly if you are unhappy, for whatever reason, with your order.
  2.  Please call us directly if any product is damaged upon receipt of the order. A photograph of the product will be required.

 

4. CANCEL ORDER

  1.  If you choose to cancel your order then a refund will be issued within 30 days.
  2.  If goods have been received they will need to be returned in the condition they were received in and at your own expense before a refund is issued.

 

5. TERMS & CONDITIONS

View full Terms & Conditions

 

*** Last updated: 1/2/2018